Square Ecosystem · Customer & Marketing

High-margin holiday revenue. New customers along with it.

Branded digital and physical gift cards across in-store, online, and customer-to-customer eGift. For many merchants, ~30% of December revenue comes from gift cards — and the recipient is often a brand-new customer.

Best for

Built for these operators

  • Restaurants pushing holiday and birthday gifting
  • Salons and spas — "give Sarah a $100 facial" is a real channel
  • Retail boutiques during Q4
  • Service businesses with a meaningful gifting use case

What it does

Capabilities that matter on day one

  • Branded digital + physical cards

    Custom design uploaded once, applied to digital eGift and physical printed cards. Custom denominations, custom messaging, holiday and event variants.

  • Sell online + in-store + customer-to-customer

    Buy in-store at checkout, online through Square Online, or send eGift directly to a friend with a personal message. Recipient redeems any channel.

  • Trackable balances + redemption analytics

    Square reports outstanding gift-card liability, redemption rate, and revenue impact. Revenue is recognized on redemption, not on sale (your accountant will thank you).

  • Promotional + bonus campaigns

    Standard tactics that work: "Buy a $100 gift card, get $20 bonus credit for yourself." Square handles the bonus-credit logic without manual SKU gymnastics.

  • Square Marketing + Loyalty tie-ins

    Promote gift cards to lapsed customers in November; nudge unredeemed-balance customers in February; reward gift-card buyers with loyalty stars.

  • Multi-location balance pooling

    Multi-location merchants can honor a card sold at any location at any other. Settles correctly across the location ledger.

How SugarPay deploys it

From signed contract to working configuration

  1. 01

    Brand + card design

    Upload your card art (or we design templates against your brand). Configure denominations and any custom variants (holiday, birthday, anniversary).

  2. 02

    Sales surfaces

    Enable in-store sale at the counter, on Square Online, and customer-to-customer eGift through your branded gift-card site.

  3. 03

    Promotional rules

    Configure "buy $100, get $20" or "all gift cards 10% off" campaigns. We help size the math against your margin.

  4. 04

    Marketing + reporting

    Connect Square Marketing for the November-December gift-card push. Set up the redemption-nudge automation for unredeemed balances.

Pricing

Free to enable · per-card costs apply for physical cards

Square Gift Cards has no monthly fee. Physical card production is at-cost (varies by quantity and design complexity). Card processing rates apply when a gift card is sold via card payment.

SugarPay does not mark up Square's software pricing. See the disclaimers for our reseller compensation disclosure.

Industries using Gift Cards

See the playbook for your business

Capture the gift moment.

Tell us your December revenue and we'll model the gift-card lift — even modest activation produces 5–10% incremental holiday revenue.

Set up Gift Cards