For Med Spas & Aesthetics

Memberships, packages, deposits — and the retail to match.

Square Appointments + Subscriptions + Retail in one tightly stitched stack: deposit-required bookings, package balances, membership recurring billing, and skincare retail attach on the same ticket.

See Med Spa PricingTalk to a specialist
  • Deposit-required bookings + no-show enforcement
  • Package balances & membership recurring billing
  • Retail skincare attach on the same ticket

What we hear from operators

The four problems we solve first

01

No-shows on a $600 treatment are catastrophic

Square Appointments takes a deposit at booking (configurable %), saves the card on file, and enforces your cancellation window automatically. Deposits apply to the final ticket.

02

Packages and memberships need real ledger tracking

Sell a 6-treatment package; Square decrements the balance per redemption and reports remaining sessions to the patient. Memberships bill recurring, with paused/cancel logic.

03

Skincare retail is half your margin

Square for Retail attaches retail to the treatment ticket — provider sees commission, inventory updates, and the patient gets a smart receipt with their regimen.

04

Provider-level reporting is critical

Track service revenue per provider, retail attach rate, conversion from consult to package — Square's per-staff reports surface what's actually working.

The Square Stack

The exact Square products that fit your business

SugarPay deploys, configures, and supports each of these — billed through Square, activated and trained by us.

  • Square Appointments

    Online booking, deposit-required slots, automated reminders (SMS + email), waitlists, multi-staff calendars, and consult-to-treatment booking flows.

  • Square Card on File

    Tokenized cards for memberships, packages, no-show fees, and one-tap rebookings. Card data lives in Square's PCI environment.

  • Square Subscriptions / Memberships

    Recurring billing for monthly memberships (e.g., $99/mo facial credit), with pause/cancel logic and dunning on failed cards.

  • Square for Retail

    Skincare lines, post-treatment kits, sample bundles — barcode-driven inventory, retail commission per provider, and retail attach on the treatment ticket.

  • Square Loyalty + Marketing

    Reward repeat visits, automate "haven't seen you in 8 weeks" win-back, birthday promos, and segmented campaigns by treatment type or membership tier.

  • Square Gift Cards

    High-margin holiday revenue and a meaningful new-patient acquisition channel ("gift a friend a $100 facial").

Recommended Hardware

Your kit, decided in five minutes

We'll size the bundle to your footprint and ticket volume. Square Hardware financing is available to spread the spend.

Reception

Square Stand

iPad-based all-in-one for check-in, intake form pickup, check-out, and tip prompts.

Treatment-room

Square Terminal (handheld)

Pay in the room after the procedure — patient doesn't have to walk back to reception. EMV chip, contactless, Apple Pay.

Off-site / events

Square Reader

Trade shows, hosted events, pop-up consults — same product catalog, same patient profiles.

Retail

Brother / Dymo label printer

Barcoded retail bottles and sample tags at the front desk.

Switching from

Why operators move to SugarPay + Square

vs. Boulevard

Strong appointment + member experience but processing is bundled at non-negotiable rates and the platform fee is high. Square + SugarPay separates the software from the processing and gives you Standard or 0% Duet pricing flexibility.

vs. Mindbody

Mindbody is built for class-based fitness; med spa workflows feel retrofit, and pricing has crept up. Square is faster to learn and cheaper to operate, with a real retail POS attached.

vs. Aesthetic Record

Clinical-grade EMR / charting is great, but the POS and retail experience is bolted on. Most med spas pair an EMR with a strong commerce stack — Square is the strong commerce side.

vs. ModMed

ModMed is medical-first; commerce, retail, and marketing are weak. Square fills the front-of-clinic experience while a clinical EMR handles the chart.

Detailed comparison pages and migration guides are on the way. In the meantime, tell us your current processor and we'll model the actual savings against your sales.

Vertical FAQ

The questions med spas operators ask first

Is Square HIPAA compliant?

Square is not a HIPAA business associate by default and our Square Reseller agreement does not cover PHI. Use Square for the commerce flow (booking, deposits, payments, retail) and pair it with a HIPAA-compliant EMR for clinical records and consents. We help you choose the integration at onboarding.

Can it handle treatment packages and memberships?

Yes — packages are sold as a Square SKU; redemptions decrement the balance and report remaining sessions. Memberships use Square Subscriptions for recurring billing with pause and cancel flows.

Will it integrate with my charting / EMR?

Most clinical EMRs (Aesthetic Record, ModMed, Symplast, etc.) integrate via API or via the front-end practice-management vendor. We confirm integration paths during scoping.

How do deposits and consult fees work?

Configure a deposit per service; for paid consults, sell as a service that applies to a future treatment. Cards stored on file enforce no-show fees automatically.

Does Dual Pricing make sense for high-AOV treatments?

It depends. For $400+ tickets, the per-swipe component is small and the percentage is the dominant cost. We model both Standard and Duet against your actual mix before recommending — high-AOV often stays on Standard, lower-AOV (waxing, brows) benefits from Duet.

Other industries

Different shop, same playbook

Quote me my clinic.

Tell us your provider count, average ticket, and current PMS / EMR — we'll quote Standard rates or Duet within one business day.

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